Premiere Pro 2018 not sending exports to the Media Encoder Queue

[johnt33227302]

Hi Everyone,

Starting yesterday, I could no longer export items to the queue in Media Encoder.  After I 'export' and send the queue, Media Encoder opens but nothing appears in the queue window.  It just stays blank.  Any suggestions.  Both apps are 12.1.2 (build 69) and I'm on a Mac OS Sierra 10.12.6, Thanks. John

[Vidya Sagar]

Hi johnt33227302,

Sorry for the Dynamic Link issue. Is this happening with all projects?

Try resetting the Preferences of Media Encoder. Here are the steps: Media Encoder Help | Set preferences

If the issue persists even after resetting the preferences, try to uninstall-reinstall Media Encoder & check the issue.

Thanks,

Vidya

[johnt33227302]

Hi Vidya,

Thanks for responding. I will try this approach tonight and let you know if

it works.

Cheers,

John T.

On Tue, Aug 14, 2018 at 1:24 AM Vidya Sagar <forums_noreply@adobe.com>

[kulpreet singh]

Hi John T,

Can you please confirm if the issue that you were facing has been resolved or not?

In case if it hasn't been fixed yet please let us know and I will be glad to assist you.

Thanks,

Kulpreet Singh