PS CC 2017 can't render video via AME

[entrance666]

Hi guys.

My system is Mac OS Sierra.

Photoshop 2017 cc. and I can't render my 20s video. always shows as below!!

(I also opened AME, drag the PSD file in it, and it exports to a MP4 with a still image instead of a video I wonder why..)

Thank you!

[kulpreet singh]

Hi entrance666,

What is the exact version of Photoshop and Media Encoder (check from the help menu)?

(I also opened AME, drag the PSD file in it, and it exports to a MP4 with a still image instead of a video I wonder why..)

Attach a screenshot of the Export Settings window (in Adobe Media Encoder).

Thanks,

Kulpreet Singh