Re: Need to downgrade encoder from 2018 to 2017

Community Beginner ,
Oct 25, 2017 Oct 25, 2017

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So now I'm having a problem in that Encoder 2017 stalls and won't take my video. I have tried importing directly into media encoder with a pp project as well as tried from the media browser and each time the program gets stuck have way through importing the project to the queue. I uninstalled the program, then reinstalled and did a restart. Still not working. 

I'm on a year old powerful iMac and running OS X El Capitan 10.11.6. PP 2017 version is 11.1.2

Thoughts?

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Adobe Employee ,
Oct 25, 2017 Oct 25, 2017

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Katharineg147107 I am not an expert in that matter, so i will be moving this thread to Adobe Media Encoder (AME)​ community as experts here will be able to assist you better.

(Branched out as a new discussion)​

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