Red Giant licensing error

New Here ,
Mar 31, 2021 Mar 31, 2021

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everytime i open Adobe Media Encoder a messege pops up saying 'Red Giant licensing error'. and then the app doesnt open. anybody else experienced this?

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Adobe Employee ,
Mar 31, 2021 Mar 31, 2021

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Hi there,

We appreciate you writing in. Ideally, the licensing error with the plug-ins should not affect the Adobe application to launch.

Location for the plug-ins: /library/application support/adobe/common/plug-ins/7.0/Media Core

I'd recommend you to remove the Plug-ins folder from the location mentioned above and move it to the desktop.

Let us know if it brings any change.

Regards,

Shivangi

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