• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Rendering with Keylight (Shows Missing)

New Here ,
Mar 08, 2019 Mar 08, 2019

Copy link to clipboard

Copied

Hi all,

First of all I can't use the latest versions of after effects and premiere because it crashes when trying to start up the program. So I am using the version before. Second, AME sometimes gives this error.

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Okay, but when closing everything and opening it again and finally being able to render. The footage that has the Keylight (1.2) on it shows as if missing (with the SMPTE color bars). This is while trying to render it as H.264 (which I would rather do on AE but it doesn't show up). I can render on AE with Quicktime Animation which is a work around but I just don't understand why this requires such a work around to get this working. So, my question is how can I fix this?

I am using windows 10, Nvidia GTX 1080 (which is on its latest update), intel 17-8700k, 32 gb RAM.

Build 13.0 with AME
Build 16.0.0 with AE

Views

952

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Are you seeing the missing footage while still in After Effects or is this only happening in Adobe Media Encoder?

The footage should only show as missing if, well, it's missing.

Have you already tried opening the After Effects project file, relinking the source footage and then exporting using Adobe Media Encoder Queue?

And, yes, H264 is not available from the After Effects Render Queue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 10, 2019 Mar 10, 2019

Copy link to clipboard

Copied

Hi Warren,

Yes I do see the file in After Effects. It is not exactly missing, it just shows as such on AME.

I tried what you mentioned but it still comes up as missing on AME, even though it is not in After Effects.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 10, 2019 Mar 10, 2019

Copy link to clipboard

Copied

The next step would be to open and check the copy of the After Effect project file that's getting sent to AME.  Those should be in a folder next to the .aep. 

Of course, even though it's a step removed, your workaround of rendering to Best Settings - Lossless form AE and then adding that file to AME to generate the .MP4 is a solid approach (even if not ideal).

Of course, you'll ultimately want to determine what's causing the crash when you launch the most recent versions of AME and AE. For the time being, you may even want to install CC2018.  You can run CC2019 and CC2018 at the same time (our course, I'm assuming that you're not already doing that).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2019 Mar 17, 2019

Copy link to clipboard

Copied

I opened the AME file and it looks fine, still not sure why AME is not rendering out anything footage that has h265 in the comp (just tested and it has nothing to do with Keylight). I can't use the latest versions of AME or After Effects because of the crashing so I have to use the versions before. But either way it is still bothersome that After Effects can use h265 in the composition but AME shows it as missing when rendering.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2019 Mar 18, 2019

Copy link to clipboard

Copied

From what you’ve described, it sounds like you need to convert your h265 footage to something that’s supported in the older version of AME.

Do you already have a CODEC that‘s meant for editing that you like to use for editing?

Modern file formats (like h265) and legacy file formats (like Cinepak) can be the bane of a content creator’s existence.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2019 Mar 18, 2019

Copy link to clipboard

Copied

LATEST

Forgot to mention: I’d opt to do what you’ve been trying to avoid: render something like a Best Settings Lossless file from AE and then transcode that in the older AME.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines