Some projects cant be opened on Adobe Media Encoder

Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Whenever I try to export some projects Media encoder can't open them. I tried reinstalling both Adobe After Effects and Adobe Media Encoder but I can't get it to work. Help;(.PNG

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Dynamic link, Error or problem, Export or render

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Explorer ,
May 03, 2020 May 03, 2020

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Hi Schizzee,

 

What version of After Effects and Media Encoder are you working with? This is a known issue with After Effects 17.0.6 and Media Encoder 14.1. Here is some more information on this issue:

 

https://community.adobe.com/t5/adobe-media-encoder/my-2020-updated-ame-is-stuck-at-the-connecting-to...

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Adobe Employee ,
May 08, 2020 May 08, 2020

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Hi there,

Thanks for reaching out. Our product team is aware of this issue and they are researching on it. I researched and found some information.

Check out this article: Unable to render/export After Effects comps through Media Encoder

Let us know if you have any questions.

Thanks,

Shivangi

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