Unable to finish rendering on AME

Explorer ,
Aug 21, 2017 Aug 21, 2017

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Dear AME Support Team ,
As mentionned on this picture bellow , the remainning time ( 5h ) is finished but i can't get my produced video as AME doesn't show terminated state on the queue , please help out 'cause i've this problem once i tried 30 FPS settings instead of 15 FPS ( Weak Quality ) , i don't know if it will be the same result for the next video that has the same settings.
Keep in mind that i don't a special graphic card 
Cannot be termined.PNG

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Aug 22, 2017 Aug 22, 2017

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Hi MohamedT,

I am sorry about this annoying issue. Please let me know the status, are you still facing this issue?

Share more details (system specs, OS, export settings) and we will try to get this sorted.

Thanks,

Kulpreet Singh

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Explorer ,
Aug 22, 2017 Aug 22, 2017

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I'm still facing this issue  , export settings are as mentionned on the image  , however , i was unable to start the next project that has the same export settings.
My PC specs :

Nom de l’hôte:                              HP-TBER

Nom du système d’exploitation:              Microsoft Windows 10 Famille Unilingue

Version du système:                         10.0.14393 N/A version 14393

Fabricant du système d’exploitation:        Microsoft Corporation

Configuration du système d’exploitation:    Station de travail autonome

Type de version du système d’exploitation:  Multiprocessor Free

Propriétaire enregistré:                    N/A

Organisation enregistrée:                   N/A

Identificateur de produit:                  00327-70000-00001-AA748

Date d’installation originale:              29/11/2016, 22:08:48

Heure de démarrage du système:              22/08/2017, 17:22:01

Fabricant du système:                       Hewlett-Packard

Modèle du système:                          HP Compaq dc5700 Small Form Factor

Type du système:                            x64-based PC

Processeur(s):                              1 processeur(s) installé(s).

                                            [01] : Intel64 Family 6 Model 15 Stepping 2 GenuineIntel ~2133 MHz

Version du BIOS:                            Hewlett-Packard 786E2 v02.09, 10/11/2011

Répertoire Windows:                         C:\WINDOWS

Répertoire système:                         C:\WINDOWS\system32

Périphérique d’amorçage:                    \Device\HarddiskVolume1

Option régionale du système:                en-gb;Anglais (Royaume-Uni)

Paramètres régionaux d’entrée:              fr;Français (France)

Fuseau horaire:                             (UTC+00:00) Casablanca

Mémoire physique totale:                    4,087 Mo

Mémoire physique disponible:                1,213 Mo

Mémoire virtuelle : taille maximale:        11,839 Mo

Mémoire virtuelle : disponible:             6,583 Mo

Mémoire virtuelle : en cours d’utilisation: 5,256 Mo

Emplacements des fichiers d’échange:        C:\pagefile.sys

Domaine:                                    WORKGROUP

Serveur d’ouverture de session:             \\HP-TBER

Correctif(s):                               7 Corrections installées.

                                            [01]: KB3186568

                                            [02]: KB3199986

                                            [03]: KB3211320

                                            [04]: KB4013418

                                            [05]: KB4034662

                                            [06]: KB4035631

                                            [07]: KB4034658

Carte(s) réseau:                            2 carte(s) réseau installée(s).

                                            [01]: 802.11n USB Wireless LAN Card

                                                  Nom de la connexion : Wi-Fi

                                                  DHCP activé :         Oui

                                                  Serveur DHCP :        192.168.1.1

                                                  Adresse(s) IP

                                                  [01]: 192.168.1.13

                                                  [02]: fe80::ed8a:56b1:c6a4:55eb

                                            [02]: Broadcom NetXtreme Gigabit Ethernet

                                                  Nom de la connexion : Ethernet

                                                  État :                Support déconnecté

Configuration requise pour Hyper-V:         Extensions de mode du moniteur d’ordinateur virtuel : Oui

                                            Virtualisation activée dans le microprogramme : Non

                                            Traduction d’adresse de second niveau : Non

                                            Prévention de l’exécution des données disponible : Oui

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