I need help.
All my User Presets I built and depend on every day are gone! I can't find them.
My Dynamic Link server wasn't connecting this morning. I loged out of Adobe and loged back in, that reconneced my dynamic link server. Now all my presets are gone. I checked for the folder in my program files, it is gone too. How do I find or reload my presets? Why did they dissapear?
Don't know if it matters or effects the situation, I did update my After Effects today also after I reconnected my dynamic link server.
Sounds like you upgraded to a new version and haven't transferred your presets yet. Check Documents/Adobe/Adobe Media Encoder/[version]/Presets and go into previous versions, find the .epr preset files, and copy them to the lastest version's preset folder.
You may need to re-create some if you run into issues, as they're not always forward-compatible, but worth giving them a try first.
They were in the folder just like you said! Thank you!