v9 can't be removed from CC hub

New Here ,
Jan 23, 2020 Jan 23, 2020

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v 9 doesn't seem to actually be on my computer, but it shows up in the hub.  The dot selector on v9 doesn't allow you to uninstall.  It seems like there may be an xml doc somewhere or something that has kept a link to it, but I just went through an adobe support person and we attempted to remove it and couldn't find anything to remove.  

 

Any thoughts?

Screen Shot 2020-01-23 at 2.38.42 PM.png

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Adobe Employee ,
Jan 24, 2020 Jan 24, 2020

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Hi there,

 

Ideally, the Creative Cloud desktop application shows the installed version of the application. This issue looks strange to me. I would recommend you to perform clean installation of the Adobe applications and then test the outcome.

Here's how: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Let us know how it goes.

Thanks,

Shivangi

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