Video black in sections on export

New Here ,
Jun 22, 2018 Jun 22, 2018

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I'm editing .mov in Premiere CC2018 and encoding with Media Encoder CC 2018. I've been getting random periods of black video on my H264 exports.....sometimes video will go black for a few minutes and then come back. Audio in unchanged.....Any idea what could be causing this......thanks, Claude

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018

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Hi Claude,

Sorry about this. Can you give us more info on your system and media? If you need immediate assistance, please contact us: Contact Customer Care

Thanks,
Kevin

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