Welcome to the NEW Media Encoder Support Community!

Adobe Employee ,
Sep 11, 2019 Sep 11, 2019

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Hello & Welcome to the NEW Media Encoder Support Community!

 

My name is Colin and I am your community manager responsible for managing this community along with Kevin, Caroline, Rameez, Sumeet and Shivangi. We are super stoked to have you join us in this new support community. 

 

This community will be a one-stop-shop for all your questions, answers, educational content and concerns.

 

If you have any questions or comments about this new community, please feel free to post here... We are listening!

 

Cheers,

Colin

 

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New Here ,
Nov 12, 2019 Nov 12, 2019

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HI.  Where do I download Apple ProRes and other Broadcast presets for Media Encoder CC 2019 and Premiere Pro CC 2019?  I can't find them anywhere on the website despite much searching.  

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Community Beginner ,
Dec 03, 2019 Dec 03, 2019

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Conversion to FLV for Animate please. I am trialling Animate and the lack of FLV support in ME is disturbing.

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019

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Colin, thank you!  Have a quick question about ME2019 and 2020.  Neither will properly covert an *.mov file of 18 minutes for use in PremierePro 2019 or 2020.  Consistent issue with this file.  Big headache with other files, though I finally got them to convert through persistent head butting... Thank you again!

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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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When should I expect that I can stop figuring out dysfunctions from the latest round of updates I never asked for and actually have Adobe software that allows me to work on my projects instead of itself?  Media encoder has been barely working for three updates now.  It beach balls like crazy over everything... then after costing me about 15 minutes of productivity, it starts encoding like it is supposed to.   I am seriously waiting till things work normally again and then I am NEVER doing another update..  This Adobe cloud service is a troll on productivity.  It's the worst thing to happen to digital media since Y2K.   

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New Here ,
Jan 07, 2020 Jan 07, 2020

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Cool app

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Adobe Community Professional ,
Feb 12, 2020 Feb 12, 2020

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@plisko, did you post threads about your issues with as much information about your setup, and the problems on https://adobe-video.uservoice.com/

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New Here ,
Mar 08, 2020 Mar 08, 2020

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I use MP4 H264 for my videos.  They are a nice tradeoff between decent file size and video quality.  That is now unavailable in AME.  Thanks a lot!  The blizzard of changes to Premier Pro and AME in the last 12 months has caused me to seriously reconsider my commitment to this software.  The MOV format is 1.5 GB per minute.  UNacceptable.  The MPEG4 format is too fuzzy.  Any suggestions?

 

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Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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Well, here I am, a year since this post. The 22 short movies that I had to complete got done, painfully. I did, however, make a switch to DaVinci, and now keep that as a strong possibility. Now, the short stuff I work on uses Premiere Pro. The documentary that I'm working on will use DaVinci. I've brought on an editor who is DaVinci saavy. I've not had the issues we described a year ago with ME, or the glitches resident in PrPro 2019-2020, but I cannot go through that nightmare again...

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