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Difficulty downloading recorded podcast

New Here ,
May 11, 2025 May 11, 2025

Hi, I've just recorded my first podcast. I have several issues:

1. My guest is showing up as being me talking the whole way through - is that because we didn't use headphones and my external mic picked up both voices? Is it too late to seperate it?

2. When I try to download it, I get the introduction repeated over and over for the first minute and then silence. It sounds ok on the web until minute 11:40 and then it gets stuck and I have a spinning wheel of death.

 

Is this now lost? Or is there something I can do to rescue this? I had planned to share it on Wednesday at a public event!!

Help!

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Enhance Speech
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New Here ,
May 12, 2025 May 12, 2025

Ok, I've just toggled off the "enhance speech" option and I could download the whole thing, but it doesn't sound as good as it does on the web with the enhanced speech turned on. 

Any tips for making this work better in future?

 

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Adobe Employee ,
May 14, 2025 May 14, 2025

Hi @Louise_Hooper2349 , I'm sorry you ran into these issues with your project. A couple of quick questions:

  • You mentioned that your guest is showing up as being you talking the whole way through. How did you set the recording up? Did you both record in the same room, or did you send your guest an invite link and record remotely? If you didn't use the guest invite link, that is probably why you're not showing up as separate speakers. 
  • Regarding the issue in not being able to download the enhanced project, could you share the project so I can take a closer look to see what might be happening? Here's how you can share the project: (feel free to email it to me if you're not comfortable sharing here - hjiroudek@adobe.com)

 

 Share Template.png

 Thank you!

Harmony Jiroudek, Customer Education & Success | Adobe Podcast
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New Here ,
May 12, 2025 May 12, 2025

Same here, Louise,
I am not able to download the Project as wav or mp3...
Seams like a bug.

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Adobe Employee ,
May 14, 2025 May 14, 2025

@iMacGreg2025 If you're still having trouble downloading your project, please follow the steps above and let me know! 

Harmony Jiroudek, Customer Education & Success | Adobe Podcast
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New Here ,
May 14, 2025 May 14, 2025

@Harmony JI wasn't able to download a v2-enhanced project. It only worked with v1. And the next day, everything was working fine again, even with v2. Thanks so much for your effort!

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Adobe Employee ,
May 14, 2025 May 14, 2025
LATEST

Ok, great! Glad this resolved itself 🙂 

Harmony Jiroudek, Customer Education & Success | Adobe Podcast
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