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Сохраненные данные

New Here ,
Sep 11, 2022 Sep 11, 2022

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Добрый день, полгода назад нечаенно удалил сохранённые сканы с облака, можно ли их воостановить? Была очень важная информация. Спасибо.

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iOS , Save files

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Hello @Дмирий25889369au0v 

 

I hope you're doing great.

 

As per my understanding, you lost the files from the application and need help in restoring the documents. 

 

However, Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here: -  


Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently. 

It isn't possible to retrieve the files once deleted directly from the application. 

For more information on How to retrieve lost files on the Adobe Scan application, please refer to this article: -

https://community.adobe.com/t5/adobe-scan-discussions/how-to-retrieve-a-deleted-item-in-adobe-scan-m...

 

Let me know if this works.

 

Regards, 

Krutikka

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