• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Accessing Metadata from Adobe Scan

New Here ,
Dec 04, 2022 Dec 04, 2022

Copy link to clipboard

Copied

I used Adobe Scan to scan a document. I emailed it to myself and downloaded it on my computer. I noticed the "created on" field in the properties of the file on my desktop is blank. Is there any way to show the time a file was scanned using the Adobe Scan free version?

 

Thank you.

TOPICS
Android , Manage scanned documents

Views

483

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

LATEST

Hi @Alexander27427371gmn8,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Adobe Scan, by default, puts in the metadata for the date created as the date when the file was created. If you are downloading the file from Cloud Storage, the default date of creation becomes when the file is downloaded to your system.

 

If this is not the scenario for you, would you mind sharing a screen recording of the workflow you are following so we can understand the situation better and assist you accordingly?

 

Look forward to hearing from you.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines