Adobe App not opening -16.1.22

[S22681632bnfv]

The Adobe App has suddenly stopped working. I used it without problems until 13:35 GMT on 16.1.22 and from about 14:00 it stopped working. Is not opening at all. I have important data/files stored so I am reluyto uninstall and reinstall. Any thoughts? 

[MonicaMendes]

O Adobe não está abrindo e não quero desinstalar e instalar, eu tenho documentos importantes. O que faço?

[Harsh Vardhan Pareek]

Hi @S22681632bnfv @MonicaMendes 

Sorry for the trouble. As mentioned the Scan app is not working properly, would you mind sharing a few details to understand the issue better?

1. OS name and version?

2. Application version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is updated to the latest version.

Looking forward to hearing back from you.

Thanks,

Harsh