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Adobe Scan app crashed. Died

New Here ,
Jan 05, 2023 Jan 05, 2023

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AdobeScan app on iPhone crashed last week. Went dark. Have re-down loaded. Have can I recover previous scans saved to iCloud? How can I trust for future?

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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Moved to the Adobe Scan forum from Using the Community

 

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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icloud is apple's storage and i suspect your previous scans are still there.

 

if you meant adobe's cloud storage, the scans are still there.  just sign in with the same adobe id used previously.

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Hi @Tom278247819fm3,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

The files saved on your iCloud can be opened by opening them on Acrobat Reader if thy are in PDF format and then brought to Adobe Scan by clicking on the three dots-> Open in Scan.

 

Any other files saved on Adobe Cloud Storage would come up automatically on the list of Adobe Scan.

 

Hope this helps.

 

-Souvik

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