• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe scan crash On iPhone

New Here ,
Feb 08, 2022 Feb 08, 2022

Copy link to clipboard

Copied

While I continue to scan pages in adobe scan.

As soon as I scan 3-5 pages the app crashes on my iPhone 6.

I reinstalled it.

I also checked the storage on my phone and adobe cloud.

TOPICS
iOS

Views

109

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 11, 2022 Feb 11, 2022

Copy link to clipboard

Copied

LATEST

Hi @DMP001 

 

If the crash happened just once then it could some runtime issue and if the document is not showing on the application's home page or in Document cloud, then, unfortunately, you have to re-scan it. If the app is still crashing while scanning, would you mind sharing a few details to understand the issue better?

1. OS version?

2. Application version?

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines