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Adobe Scan: Saving scans, but they are not in my CC

New Here ,
Jul 30, 2019 Jul 30, 2019

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I uninstalled/reinstalled the app. Logged out and back into CC and nothing has worked. No files from adobe scan are being saved into the cloud at all. I end up needed to email the files to myself in order to work on them on a computer.

Android phone and windows 10 computer

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Adobe Employee ,
Jul 30, 2019 Jul 30, 2019

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Hi Tonymungiguerra,

The Adobe Scan application by default saves the scanned PDFs in Document Cloud, not in Creative Cloud storage.

Use the steps provided below to view your files on Document Cloud.

- Open the link Adobe Document Cloud

- Sign in with the Adobe ID(email address) used for Adobe Scan application.

- Once you are logged in, go to Files > Adobe Scan folder

Hope that the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

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New Here ,
Jul 31, 2019 Jul 31, 2019

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I would also like to know how to set up Adobe Document Cloud as a directory in Windows Explorer so that I can quickly access the files on my PC. I already have Creative Cloud Files directory set up this way but can't see how to do this for Document Cloud.

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Community Beginner ,
Sep 17, 2019 Sep 17, 2019

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It would be REALLY HELPFUL if there was an actual VERY CLEAR link on Adobe's site that sends you to the Document Cloud. I had to an extensive search only to find the link in this reply. ARGH!

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