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App gets shut down automatically

New Here ,
May 05, 2024 May 05, 2024

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I have scanned 200+ pages and now whenever i tried to modify that file i always be kicked out of that file and the Adobe reader app is also getting turn off. whenever i starts continue it do it again. Is anything i can get ride of it? please help.

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Android , Crash or freeze , Modify scanned documents

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Adobe Employee ,
May 07, 2024 May 07, 2024

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Hi @Screw3718983835ak,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

The error you see here is due to the app crashing because of overusing your device's processor. In this case, I would suggest saving the image of the scans to 

your gallery and then create smaller fragments of scans. 

Once done, you can combine those fragments to create the complete PDF.

 

Hope this helps.

 

-Souvik

 

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