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Blurred Images After Capturing with Android Camera

New Here ,
Feb 16, 2021 Feb 16, 2021

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Recently, after capturing the image of a document and thereafter, trying to share it, the inages appears blured and not suitable for sharing.

This wasn't the case earlier the inages upon capturing and exporting or sharing were crisp. Any information would be very helpful please. 

Thanks and Regards 

 

TOPICS
Android , Manage scanned documents , Modify scanned documents , Share scanned document

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Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

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Hello @FARID KHARADI 

 

I hope you're doing great, and sorry for the experience.

 

As per my understanding, Adobe Scan uses the native camera of your device. Please clear out the lens once, and narrow your camera's focus. Also, have you checked with the native camera app if pictures are blurry there too?

 

If the issue persists, please help us with these details -

1. Application version

2. OS version

3. Is this issue only for Adobe scan or with other camera applications?

 

Hoping to hear from you soon.

 

Regards,

Krutikka

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