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cámara

New Here ,
Apr 26, 2020 Apr 26, 2020

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No funciona la cámara para capturar documentos

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Android

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Adobe Employee ,
Apr 29, 2020 Apr 29, 2020

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Hi pgiljuan,

 

Sorry to hear about that.

It shouldn't be happening but have you tried if there is any other app active and using the camera? Probably a video calling app? 
If you still experiencing this issue, please help us with the following information:

  • OS and app name and version.
  • Device information, make and model. 

 

If your aren't experiencing the issue again, let us know how you fixed the issue so the other user may benefit from your findings.

 

Regards,

Tariq 

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