Want to cancel your subscription? Check if you are eligible for a refund
A refund depends on when you cancel and the type of subscription you purchased.
For Annual Subscription
- Cancelling a subscription before the free trial?
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If you purchased an annual subscription of Adobe Scan Premium with a free trial via the app store, you will not be billed during the free trial period. You must Cancel a subscription via the app store before the free trial period ends to avoid charges. You’ll be automatically charged at the end of the trial period.
- Cancelling a subscription within 48 hours of initial purchase?
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You must Cancel a subscription via the app store within 48 hours of your purchase to be eligible for a full refund.
- Cancelling an annual subscription after 48 hours and within 14 days of initial purchase?
You will be eligible for a full refund if you cancel a subscription between 48 hours and 14 days from the initial purchase date. Please contact Adobe Support for refund or billing requests via:
1. Adobe Virtual Assistant 
2. Mailto: Grp-adobescan-android@adobe.com
- Cancelling a subscription after 14 days of your initial purchase?
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Refunds may not be applicable if you cancel after 14 days from the initial purchase. You can Contact Adobe Support to cancel to avoid any further charges.
How to cancel a subscription?
You can refer to the help article to learn more about cancellation/ refunds and the steps.
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