Cancelamento assintaura

[taribeiro]

Bom dia!

estou no período de teste, cancelei a assinatura e mesmo assim estou sendo cobrada. Pode me ajudar?

[S. S · Accepted solution]

Hello Taribeiro,

Hope you are doing well. I am sorry for the experience you had with the subscription charges being levied even after cancellation.

However, the subscription payment is something that is managed by the store thyough which you have purchased the subscription.

I would suggest you to kindly check with your store depending upon the platform you are using. To get a better idea on this, please click the below links.

For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

For Android: Subscription Services — Acrobat for Android Help (adobe.com)

Thanks,

Souvik.

[nilson_8999]

quase estava adquirindo o plano, mas vendo os diversos problemas, abortei a missão