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Cancelamento assintaura

New Here ,
May 05, 2022 May 05, 2022

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Bom dia!

estou no período de teste, cancelei a assinatura e mesmo assim estou sendo cobrada. Pode me ajudar?

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Manage Subscription

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correct answers 1 Correct answer

Adobe Employee , May 05, 2022 May 05, 2022

Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the subscription charges being levied even after cancellation.

 

However, the subscription payment is something that is managed by the store thyough which you have purchased the subscription.

 

I would suggest you to kindly check with your store depending upon the platform you are using. To get a better idea on this, please click the below links.

 

For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

...

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Adobe Employee ,
May 05, 2022 May 05, 2022

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Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the subscription charges being levied even after cancellation.

 

However, the subscription payment is something that is managed by the store thyough which you have purchased the subscription.

 

I would suggest you to kindly check with your store depending upon the platform you are using. To get a better idea on this, please click the below links.

 

For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

For Android: Subscription Services — Acrobat for Android Help (adobe.com)

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
Nov 23, 2024 Nov 23, 2024

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quase estava adquirindo o plano, mas vendo os diversos problemas, abortei a missão

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