• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cancelamento assintaura

New Here ,
May 05, 2022 May 05, 2022

Copy link to clipboard

Copied

Bom dia!

estou no período de teste, cancelei a assinatura e mesmo assim estou sendo cobrada. Pode me ajudar?

TOPICS
Manage Subscription

Views

238

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 05, 2022 May 05, 2022

Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the subscription charges being levied even after cancellation.

 

However, the subscription payment is something that is managed by the store thyough which you have purchased the subscription.

 

I would suggest you to kindly check with your store depending upon the platform you are using. To get a better idea on this, please click the below links.

 

For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

...

Votes

Translate

Translate
Adobe Employee ,
May 05, 2022 May 05, 2022

Copy link to clipboard

Copied

LATEST

Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the subscription charges being levied even after cancellation.

 

However, the subscription payment is something that is managed by the store thyough which you have purchased the subscription.

 

I would suggest you to kindly check with your store depending upon the platform you are using. To get a better idea on this, please click the below links.

 

For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

For Android: Subscription Services — Acrobat for Android Help (adobe.com)

 

Thanks,

Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines