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Cannot add email as keyboard is partially visible - Adobe Scan

New Here ,
Sep 26, 2019 Sep 26, 2019

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When I want to send the scanned pdf to an email address, only a part of the keynoard appears on the screen 😟 it is then impoosible to enter the email

 

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Adobe Employee ,
Sep 30, 2019 Sep 30, 2019

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Hi EricL,

 

Sorry for the delay in response.

 

As the keyboard is not appearing properly, please make sure that the application is updated to the latest version.

Sign out of the application and reboot the device.

 

If the issue persists, please share the following information:

- Application version

- OS version on the device

- Screenshot of the screen where the issue occurs

- Share the exact workflow you do.

 

Let us know if you need any help.

 

Regards,

Meenakshi

 

 

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