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Cannot download the Adobe Scan - iOS

New Here ,
Oct 16, 2019 Oct 16, 2019

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I have creative cloud but then I cannot download the app for adobe scan. What am I doing wrong?

Please help.

 

Theresa

 

[Title renamed by the moderator]

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Download and install , iOS

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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what mobile os and what are you using an app store to install on your mobile?

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New Here ,
Oct 16, 2019 Oct 16, 2019

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iphone 7 plus version 11.0.3

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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are you using the itunes app to download and install? if yes, exactly what do you see after your start the install?

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New Here ,
Oct 16, 2019 Oct 16, 2019

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No I am trying to download from my iPhone Apps

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New Here ,
Oct 16, 2019 Oct 16, 2019

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It will Dow load halfway through then it says cannot download this apps

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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see if you can find a stable wireless network to use instead of your cell data plan.

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Adobe Employee ,
Oct 17, 2019 Oct 17, 2019

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Hi Theresa

 

As you have mentioned above, you are using the iOS version 11.0.3.

The latest version of Adobe Scan is compatible with iOS version 12 or later. 

 

Hope the information helps.

Let us know if you have any questions.

 

Regards,

Meenakshi

 

 

 

 

 

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New Here ,
Oct 17, 2019 Oct 17, 2019

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LATEST
I updated my phone and now I was able to download. Thank you.

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