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Cannot export with cellular data

New Here ,
Mar 13, 2024 Mar 13, 2024

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The app ask for a wifi connection

 

Thnaks

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Android , Manage scanned documents

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hi @R360489761wg5,

 

Hope you are doing well. Thank you for writing in!

 

Do you see any error messages when trying to export using cellular data? Please share a screenshot of the error you see.

 

Also, a few more pieces of information will be helpful for further investigation:

1. The app version of Adobe Scan you use (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] of your device and its version;

 

Look forward to hearing from you.

 

 

-Souvik

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