Hello @Naielen366843846vkk,
Hope you are doing well. Thanks for writing in!
Since Adobe Scan Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/4aYhAfP)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4aYhAfP)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.
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