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Created pdf is not accessible

New Here ,
Oct 05, 2021 Oct 05, 2021

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I don't know why, I can create pdf easily but when I upload it or send it to other it says that this pdf is not accessible!! But the same things had been going right I have made lots of pdf and send it to others then it was ok but now I'm facing accessibility problem. Please let me have the solution for this as soon as possible thanking you!!

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Adobe Employee ,
Oct 06, 2021 Oct 06, 2021

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Hi Chandan,

 

Hope you are doing well.

As per the issue description that you can't upload or send a PDF. Would you mind sharing few details to understand the issue better?

  1. What is the exact workflow you are using?
  2. Is there any error message showing while sending the file?
  3. Make and model of your device?
  4. Application version?
  5. If possible, could you share some screenshots of the issue?

Kindly check if the Adobe Scan app is updated to the latest version.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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New Here ,
Oct 06, 2021 Oct 06, 2021

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Thanks for your response , Problem is sorted now!!

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