• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

Damaged file

New Here ,
Oct 17, 2024 Oct 17, 2024

Copy link to clipboard

Copied

i have a file but it is not opening it shows the document cannot be opened because it is damaged or corrupted 

TOPICS
Android

Views

76

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

LATEST

Hi @Vedant_Deshmukh3923

 

I hope this message finds you well.

Thank you for reaching out. To better assist you, could you please confirm whether this issue is occurring with a specific PDF file or with all PDF documents?

Here are a few steps you can try:

  1. Test with a Different PDF: Please open another PDF file to see if the problem persists.
  2. Check for App Updates: Ensure you are using the latest version of the app by visiting the Play Store (for Android) or the App Store (for iOS).
  3. Restart Your Device: Sometimes, simply rebooting your device can resolve unexpected issues.

If the problem is limited to a particular PDF file, I recommend contacting the file's owner or creator to request a fresh copy, as the file itself may be corrupted.

 

~Amal

Regards
Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines