• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
6

Do I really need to save two files for one scan?

Participant ,
Sep 06, 2023 Sep 06, 2023

Copy link to clipboard

Copied

Hi,

 

I am enjoying the new features in the latest Scan update on my up-to-date, 7th gen iPad, except for one thing.  Let me explain:

 

I saved one Scan, numbering two pages.  Everything worked out great.

After this, I save the scan, now a .pdf, to my Dropbox account.  I want to save the scan to both my PC and in Adobe Reader on my iPad.  I tap on Save a Copy and choose Save to Dropbox.

My next step is to rename the file.

The dialog box that pops up asks if I want to rename TWO files.  I made only one.  ???

Confused I agree to renaming two files, but don't know why.  One is a .pdf, the other is a .txt.  ???

Files(s) renamed, one ends with ,pdf-1 Nd the other with .pdf-2.  ???

     Can my PC even OPEN a file ending with .pdf-1?

 

This two-for-one thing is new.  When the first round of AdobeScan improvements showed up, I was able to rename just one file.

Is there a setting I need to turn off somewhere?  Or is this a bug that I am now reporting?  Anyway, I'm very confused.

 

TOPICS
Save files , Share scanned document

Views

108

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 12, 2023 Sep 12, 2023

Hi @ceilr,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Our team is aware of the issue and is working on a fix.

 

The fix will be live in the upcoming updates.

 

We appreciate your kind understanding and patience in the matter.

 

-Souvik

Votes

Translate

Translate
Adobe Employee ,
Sep 12, 2023 Sep 12, 2023

Copy link to clipboard

Copied

LATEST

Hi @ceilr,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Our team is aware of the issue and is working on a fix.

 

The fix will be live in the upcoming updates.

 

We appreciate your kind understanding and patience in the matter.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines