Email Verification Link Expired - Adobe Scan Help?

[lisah26437952]

I've had adobe scan on my iPhone for amonth and have been happily using it, not realising that I needed to verify my email address by clicking on a link. The app now wont let me email scans because it says I haven't verified my email address.

How can I get a new verification link?

[Meenakshi Negi · Accepted solution]

Hi Lisah,

As you receive the error message of not verifying the email address, please let us know if you have made any changes to the account recently?

Try once the steps mentioned here Didn't receive expected email from Adobe.

Check if it helps in any way.

If that does not work, try once to sign out from the application and reboot the device.

Then try to sign in again.

Make sure to confirm the email address before you sign out from the application as you may be using multiple Adobe IDs.

Let us know how it goes.

Regards,

Meenakshi