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Gelöschte Dokumente

New Here ,
Jan 15, 2024 Jan 15, 2024

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Gelöschte Dokumente in Adobe Scan auf dem iPhone bleiben vorhanden und können weiter geöffnet werden. Sie belasten meinen Cloud-Speicher. Warum ist das so? Wie lässt sich das ändern?

Danke für Unterstützung. 

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iOS , Manage scanned documents

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correct answers 3 Correct answers

Adobe Employee , Jan 22, 2024 Jan 22, 2024

Hi @nobse#,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

You might want to check here: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder if the files show up.

 

If yes, you can select multiple files at once and then use the delete option to permanently delete them.

 

Hope this helps.

 

-Souvik

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New Here , Jan 22, 2024 Jan 22, 2024

Danke für den Hinweis. Das Löschen bereits mehrmals angeklickt. Hat nicht funktioniert. Aber heute: die gelöschten Dokumente sind nicht mehr da. Problem gelöst. 

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Adobe Employee , Jan 22, 2024 Jan 22, 2024

@nobse# Thank you for taking out the time to letting us know that it worked for you.

 

-Souvik

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Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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Hi @nobse#,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

You might want to check here: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder if the files show up.

 

If yes, you can select multiple files at once and then use the delete option to permanently delete them.

 

Hope this helps.

 

-Souvik

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New Here ,
Jan 22, 2024 Jan 22, 2024

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Danke für den Hinweis. Das Löschen bereits mehrmals angeklickt. Hat nicht funktioniert. Aber heute: die gelöschten Dokumente sind nicht mehr da. Problem gelöst. 

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Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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@nobse# Thank you for taking out the time to letting us know that it worked for you.

 

-Souvik

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