hange the color to B/W or grayscale

[Amihai5FEC]

Hi,

I have the latest version of Android adobe scan. There is no option to change the color to B/W or grayscale. See attached.

I will appreciate your help.

Thanks,

AR

[Ria Tagra]

Hi @Amihai5FEC 

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. Is this happening with all the scans?
2. Try it with a new test scan and with a scanned image from the gallery. Let us know the outcome.
3. Make and model of your device?
4. OS version?
   For more help refer to:https://www.adobe.com/devnet-docs/adobescan/android/en/scan.html#adjust-the-color

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria

[Amihai5FEC]

Thanks, 

1. yes

2. the same problem

3. xiomi redmi 8 pro. but the same problem exists in my lenovo tablet. 

4. android 10

[Ria Tagra]

Hi @Amihai5FEC 

Thank you for your swift reply. Could you please help me with the affected file via private message?

For sending a private message follow the below steps:

1. Tap my name beside my profile picture.
2. Tap send a message.

Thank you for your time and cooperation. Your response awaited. 

Regards

Ria