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Hello

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hey guys Reya here today i scanned abt 433 pgs which was taking a long time to save i decided to give it time and as soon as i see my mobile it said "error could not save the file" kindly help me with this problem as i have to go through 433 pgs scanning again

 

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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Hi @Dance29025461dkvi,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

The reason for the error could be an overload on your processor resulting in the error. You might check for any updates with Adobe Scan. 

If there is one, please update the application; there might be a chance that your file will still be there.

 

If not, I am afraid that the file will be lost. In the future, I would suggest scanning smaller chunks of pages to create a PDF and combining them to make a single file to avoid any data loss.

 

Hope this helps.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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