I cancelled my subscription for above scan but it still detected money from my account

[Marjiba_Jamir9996]

I cancelled my subscription of Adobe scan after the trial. For 7 days but it still deducted money from my account.

[Amal.]

Hi there,

Hope you're doing well, and thank you for reaching out.

I’ve checked your Adobe account and can confirm that the Adobe Scan plan appears to be cancelled. However, I’m unable to locate any recent charges on our end.

Could you please share a screenshot of the receipt or bank statement showing the charge? This will help us investigate further and provide a resolution more quickly.