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I downloaded the Adobe Scan application to my Android phone. I scanned my documents. I renamed it and sent it to my gmail. I see them all in my gmail and adobe account. But it doesn't open. It constantly gives a "wait" warning.
I can access the Adobe documents I downloaded outside of my phone. I just cannot access the documents I scanned with Adobe Scan on my phone. I can see it but it doesn't open.
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Hope you are doing well. Sorry for your experience with Adobe Scan.
Would you mind sharing a few more pieces of information for further investigation:
1. The app version of Adobe Scan (go to Home-> Profile-> About Adobe Scan(;
2. The Android version of your device;
3. A screen recording of the entire event for better understanding and assistance.
Look forward to hearing from you.
-Souvik
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Hi @Berna324327092bac Would you mind recording your screen for the complete event for us to have a better understanding of when this happens?
-Souvik