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1

Invalid “sent from” email

New Here ,
May 26, 2025 May 26, 2025

My primary email was changed, the mobile app refuses to allow me to change the "sent from my email". Still stuck on old invalid email address 

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iOS
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Adobe Employee ,
May 26, 2025 May 26, 2025
LATEST

Hi @MKD57,

 

Hope you are doing well. Sorry for your experience with sending emails.

 

Have you checked on the Home > Profile > if your email address for the Adobe ID reflects the new email that you are using?

 

Also, if you are referring to the email app on your device, you will need to manually change the address.

Acrobat has no control over how the Email app behaves for sending email.

 

Please review the link here to learn more about the steps: https://discussions.apple.com/thread/8380796?sortBy=rank.

 

Hope this helps.


Regards,
Souvik.

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