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Limit 25 pages - counting method

Explorer ,
Aug 15, 2022 Aug 15, 2022

The scan is limited to 25 pages without a subscription. How are these 25 pages counted, please?

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Community Expert ,
Aug 15, 2022 Aug 15, 2022

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
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Explorer ,
Aug 15, 2022 Aug 15, 2022

I thought I already posted it in the Adobe scan forum. So it is the app Adobe Scan.

 

 

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

@andreas24587496mtmk Hi,

 

I hope you are doing well. 

 

The number of pages you scan is shown on the bottom right-hand side of the screen when taking pictures. This will help you keep a tab on the pages you scan.

 

Let me know if this answers your question.

 

Thanks,

Souvik.

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Explorer ,
Aug 20, 2022 Aug 20, 2022

Thanks, but I got that right away.

What I want to know is, how do you count the 25 pages, when does it start counting from one again, and so that the OCR works too? Actually, I rather understood it that after a scan, a scan, incl.OCR, can be created again with up to 25 pages, and so on. But I made three scans with Adobe Scan, the first with 18 pages, then with 12 and 6 pages. But only with the first, OCR worked, with the others the characters were not individually markable, only the whole page.
So the question came to me if maybe the new count starts the next day or something?

 

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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022
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@andreas24587496mtmk Hi,

 

It looks like more of a case of OCR not working correctly. Can you try disabling OCR from preferences ->, restarting the device, -> enable OCR again?

 

Let me know if it works.

 

Thanks,

Souvik.

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