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Lost my important files from adobe scan while waiting to upload to iCloud

New Here ,
Aug 21, 2021 Aug 21, 2021

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Dear Sir/Madam,

I have scanned some important documents including my career related contracts, but they were waiting to upload to iCloud for few days. Unfortunately, I signed out of the Adobe Scan and when I signed in again, i found those files were missing, please help me how to recover those files back, because it is really needed for my carear. As I am an Afghan and the situation is really horrible here in Afghanistan these days, so I needed these documents to prove my carear with USG to have an evacuation based on these documents. I will be waiting to your positive reply on how to recover them. 

 

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Community Expert ,
Aug 22, 2021 Aug 22, 2021

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Moving thread to the Adobe Scan forum from Using the Community

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Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

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Hi @Naseer5D28 

 

Hope you are doing well.

As you have mentioned that lost some of the files after signing back in to Adobe Scan application. In this case we recommend you to please try to sign in with the same email that you have used to save the scans, try all possible emails. 

Also, kindly check this community post related to the same issue:

https://community.adobe.com/t5/adobe-scan/lost-scanned-documents/td-p/9819574

 

Let us know if you need any more information, we are here to help.

 

Thanks,

Harsh

 

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