• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Meine eingescannten Dokumenten werden nicht hochgeladen

New Here ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Sehr geehrte Damen und Herren,

 

meine über die Adobe Scan App eingescannten Dokumente werden leider nicht hochgeladen. 

Zwar wird das Symbol "hochladen" angezeigt. Gleichwohl wird der Vorgang auch nach 2-3 Stunden nicht abgeschlossen.

 

was kann ich tun?

 

Für Ihre Mühen bedanke ich mich herzlich und verbleibe

 

Mit freundlichen Grüßen 

F. Engel

TOPICS
iOS

Views

188

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

Hi @Frank24596338wve6 

 

Hope you are doing well.

As per the issue description. Would you mind sharing a few more details to understand the issue better?

  1.  Try to change the internet connectivity, like if you are on mobile data then switch to wifi or vice versa.
  2. Application version?
  3. Kindly open the cloud storage separetly in a browser from https://acrobat.adobe.com .

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 18, 2023 Nov 18, 2023

Copy link to clipboard

Copied

LATEST

Bei mir (gleiches Problem) hat ein Neustart des Smartphone abhilfe geschaffen.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines