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Mes scannes sont supprimés

New Here ,
Jun 07, 2023 Jun 07, 2023

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 Bonjour. 

Après avoir passé plusieurs heures à scanner des feuilles, mon téléphone s'est éteint et en le rallumant, tous les scannés avaient disparu.

Merci de bien vouloir m'aide.

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @Felix30350204vow0,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Were the scans saved before the device was turned off? Once back in the application, you might have received a pop-up stating whether you want to continue with the last session.

 

If you have selected the option to continue, you will see the scans on the app. If not, you must scan the files again to get hold of them.

 

Hope this clarifies your question.

 

-Souvik

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