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My adobe scan app is not working, no scans in my archives and won’t convert photos anymore into PDFs

New Here ,
Jun 25, 2019 Jun 25, 2019

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My adobe scan app is not working, no scans in my archives and won’t convert photos anymore into PDFs... Is anyone else experiencing this! I would use my scan app all the time without issue, but like a week ago it just wasn’t functioning correctly… Call my scan history is gone now. Then when I take pictures of some thing to convert it to a PDF, it won’t do it and it won’t convert even one photo into a PDF at all… It is constantly buffering. I don’t have this problem with any of my other applications on my iPhone.  Help!

I have an iPhone Xs Max... Software version… 12.3.1 and my app is version 19.06.20 for Adobe Scan

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Adobe Employee ,
Jul 04, 2019 Jul 04, 2019

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Hello,

Sorry for the delay in response.

I have sent you a private message.

Please check your inbox and

Regards,

Meenakshi

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New Here ,
Jul 22, 2019 Jul 22, 2019

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I am having the same issue, can you help?

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New Here ,
Jul 08, 2019 Jul 08, 2019

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I have the same question. It seems files aren't uploading to the cloud.

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New Here ,
Jul 09, 2019 Jul 09, 2019

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the same here.  no pdf files are saved.

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New Here ,
Jul 09, 2019 Jul 09, 2019

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its not saving for me either. Then when I go to logout, it says that i have 2 pending scans that will be deleted if i logout. But i can’t find them

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New Here ,
Jul 10, 2019 Jul 10, 2019

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I too am having the same issue ~ acts like it is scanning / saving & then goes blank ~ no documents found on any platforms I can search . Very surprising because most Adobe products are excellent ~

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New Here ,
Mar 16, 2021 Mar 16, 2021

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I am also facing the same issue. can anyone please guide?

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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@thekpine  Can you please guide me if your issue resolved. bcoz I'm also facing the same issue. Thanks in advance

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