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No puedo enviar archivo escaneado por correo electrónico

New Here ,
Oct 22, 2023 Oct 22, 2023

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Me ocurre que después de escanear y una vez guardado el archivo,  o puedo enviarlo vía correo electrónico. Se queda con el mensaje "guardando archivo" y se bloquea la aplicación obligándome a cerrarla. Siguiendo las instrucciones del desarrollador, he eliminado el caché de la app, pero sigue igual. Que puedo hacer para que me funcione?  Gracias por adelantado. Saludos

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Manage scanned documents

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Adobe Employee ,
Nov 07, 2023 Nov 07, 2023

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Hi @fRANCISCO32945296zlbn,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Adobe Scan (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] and the version of your device;

3. A screen recording of the situation you experienced.

 

Look forward to hearing from you.

 

-Souvik

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