Not possible scan

[duartem1766319]

After updating to the last version 20.08.11 it is not possible to scan any document because it says that the document has invalid characters (/ -?!, Etc.)

[vvences]

same here 😡

[dbanga]

Hi,

I am very sorry about the problem you are facing.

Can you please share the foillowing details for better understanding of the issue:-

Make model of your phone and OS

Screenshot/Video of the issue you are facing.

Thanks,
Damandeep

[RuyAlmeyda]

Hi

I can help. 

This is in Portuguese. 

but I think you can translate. 

thank you very much. 

 

[dbanga]

Hi,

So some investigation shows me that the mobile OS restricts us using these characters in the filename.

So to resolve the issue you can follow the below steps:-

Preferences -> Edit Default filename -> change the date format to MM-DD-YYYY.

Thanks and let me know if the problem still persists