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Order of images changes in Adobe Scan

New Here ,
Nov 13, 2019 Nov 13, 2019

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Beim importieren von Bildern bei der Adobe Scan App (Android) wird alles durcheinander gewürfelt und ist nicht so wie sie ausgewählt wurden.

 

War das schon immer so oder kann das behoben werden? Ist es sehr aufwendig alles zu sortieren.

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Android , Manage scanned documents

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Adobe Employee ,
Nov 15, 2019 Nov 15, 2019

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Hi Fmende,

 

As I understand, you are referring that when you select images from the phone gallery to import in Adobe Scan, the page order changes. Is that correct?

If yes, could you please share the application and the OS version on the device?

We have tried to replicate the behaviour on our end, however, it arranges the images in same order as we select.

 

Try once to sign out and uninstall the application. Then, re-install the application and check if the issue still occurs.

Also, ensure that the application is updated.

 

Let us know how it goes.

 

Regards,

Meenakshi 

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New Here ,
Nov 21, 2019 Nov 21, 2019

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hello, 

 

it is Android 9 and the Fairphone 3. Okay thats wired my order was completly a mess by doing the importing, but it was also 160 images and so on maybe this was to much for it. I will try in deinstall in install again. 
greetings flo 

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