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Orientation Indicator

New Here ,
Nov 08, 2023 Nov 08, 2023

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What happened to the phone orientation indicator in the capture screen? Adobe needs to put the option back to the user. 

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Feature request , iOS

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @bowenj11883258,

 

Hope you are doing well. Thank you for writing in!

 

The orientation indicator is a symbol the OS provides, not Adobe Scan. If you want to understand whether the orientation of your device, you can always check the icons on the control panel in the capture screen.

 

The icons rotate along with the device's orientation which should give you the idea.

 

Hope this helps.

 

-Souvik

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New Here ,
Nov 16, 2023 Nov 16, 2023

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The indicator I'm referring too was on the Adobe scan platform, not an iOS feature. If it is an iOS feature, please tell me where to locate it fit the application. I called it an orientation indicator (minute scale) but more of a level indicator or a parallel plane indicator. For example: say I'm scanning a document on a flat surface. I place my phone camera down, on top of the document, and begin to raise my phone upwards maintaining the same plane until I reach a desired location to scan the document. There was a feature (indicator) that assisted the user in maintaining a parallel placement that is no longer available. Utilizing this feature gave better results. 
Again if this is an iOS feature, please direct me to it. If not, users (at least 8 so far) would like the availability.

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Adobe Employee ,
Nov 20, 2023 Nov 20, 2023

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Hi @bowenj11883258,

 

Thanks for sharing the issue in detail. 

 

I'll pass this on to the team for further investigation and review.

 

-Souvik

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Adobe Employee ,
Dec 12, 2023 Dec 12, 2023

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@bowenj11883258,

 

Thank you for your patience while the team work on this.

 

Would you mind recording your screen for Adobe Scan and describing your current experience and what exact changes you are referring to? 

 

This gives the team a better understanding.

 

-Souvik

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