Premium billing on bad Google Account

[Guest]

Hello,

I've taken out a special Premium subscription, but unfortunately the email address for the subscription isn't on my personal Google Account but on a secondary account that's different from my Adobe Account. How can I display the subscription in my main Google Account?

Thank you in advance for your support.

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

Please check the steps shared in the help page (https://adobe.ly/3RKnOs6) and see if that works.

Let us know how it goes.

[Guest]

Cela ne fonctionne malheureusement pas.

[Amal. · Accepted solution]

Hi there

We are sorry to hear that. Please try the steps as given below and see if that works:

1. Sign in at https://adobe.ly/4k09NDe.
2. In the Account information and access section, select Change next to Primary email (Adobe ID).
3. Enter your new email address, and select Change.
4. Enter the verification code in your email, and select Verify. 

For more information, please check the help page https://adobe.ly/3SvTl1c.