• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"copy to device" - saved scan file is not opening.

New Here ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

When I am scanning a document and saving its copy to my device. The file is not opening anymore. With the new android update I am facing a lot of issue with Adobe this is

Screenshot_20210412-153803_Adobe Acrobat.jpg

one of them.

TOPICS
Android , Crash or freeze , Manage scanned documents , Save files

Views

135

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 04, 2021 Nov 04, 2021

Copy link to clipboard

Copied

LATEST

Hi @avijitp97429320 

 

Hope you are doing well.

 

Sorry for the delayed response. Please try to update your Adobe Scan App to version 21.10.26 and let us know if you still face the issue.

 

For more help please refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/

Regards

Ria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines