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"copy to device" - saved scan file is not opening.

New Here ,
Apr 12, 2021 Apr 12, 2021

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When I am scanning a document and saving its copy to my device. The file is not opening anymore. With the new android update I am facing a lot of issue with Adobe this is

Screenshot_20210412-153803_Adobe Acrobat.jpg

one of them.

TOPICS
Android , Crash or freeze , Manage scanned documents , Save files

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Nov 04, 2021 Nov 04, 2021

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Hi @avijitp97429320 

 

Hope you are doing well.

 

Sorry for the delayed response. Please try to update your Adobe Scan App to version 21.10.26 and let us know if you still face the issue.

 

For more help please refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/

Regards

Ria

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