• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Re: Cannot see Scanned files in Adobe Scan App on Ipad

New Here ,
Mar 14, 2019 Mar 14, 2019

Copy link to clipboard

Copied

I have the same problem on iPhone. I have scanned, seconds after saving my scan disappeared. Where is my scan?

Alois

TOPICS
iOS

Views

460

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 15, 2019 Mar 15, 2019

Copy link to clipboard

Copied

LATEST

Hi Alois,

Once you click on "Save PDF" in the Adobe Scan application, the files automatically save on Document Cloud.

Please make sure the file upload to Document Cloud successfully. Do not close the application before that.

Also, check if the Internet connection is not intermittent.

As you have mentioned above, the scan disappeared after saving.

Would you please provide more details on this issue?

What exactly happens when you scan and save it as PDF?

Share the application and OS on the device.

Let us know if you need any help.

Regards,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines