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Recall a sent scan?

New Here ,
Jan 31, 2023 Jan 31, 2023

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I accidentally sent a scan to a wrong email address. Can I ask for that to be recalled as I don't see an option to do that myself. 

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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2023 Feb 03, 2023

Hi @K.M.D. ,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Did you share the scan using Adobe Scan or your email application? If through Adobe Scan, we do not have the option to recall the email once sent.

 

If you shared the attachment using external share through Outlook, you do get the option to recall.

 

We would love to hear more about the option. Would you mind sharing your feedback here: https://acrobat.uservoice.com/

 

Thanks,

Souvik.

 

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Adobe Employee ,
Feb 03, 2023 Feb 03, 2023

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Hi @K.M.D. ,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Did you share the scan using Adobe Scan or your email application? If through Adobe Scan, we do not have the option to recall the email once sent.

 

If you shared the attachment using external share through Outlook, you do get the option to recall.

 

We would love to hear more about the option. Would you mind sharing your feedback here: https://acrobat.uservoice.com/

 

Thanks,

Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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